User Management
How to search, view, and manage platform users including roles and credit balances.
The Users page lets staff search, view, and manage all platform users — attorneys, experts, and staff members.
#Accessing User Management
Navigate to Admin Dashboard → Users. The page shows a searchable list of all registered users with a count badge.
#Searching Users
Use the search input at the top to filter by name or email. The search uses a 300ms debounce, so results update as you type.
Screenshot
The Users page header showing the title 'Users' with a count badge (e.g., '4,521 users'), a search input field with placeholder 'Search by name or email...', and the user list table below.
#User List
The table displays the following columns (some are hidden on smaller screens):
| Column | Breakpoint | Description |
|---|---|---|
| User | Always | Full name and email address |
| Type | Always | Blue "Attorney" or green "Expert" badge |
| Staff Role | sm+ | Amber badge if the user has a staff role |
| Credits | md+ | Current credit balance |
| Active | lg+ | Green dot for active, muted for inactive |
| Created | xl+ | Account creation date |
Click any row to open the User Detail Drawer.
#User Detail Drawer
The drawer slides in from the right and shows comprehensive user details with available actions:
Screenshot
The User Detail Drawer showing a user's full profile — name, email, user type badge, staff role, credit balance, active status, and creation date. Below are action buttons: Activate/Deactivate toggle, Credit Adjustment input, Staff Role dropdown, and a transaction history list.
#Available Actions
- Activate / Deactivate — toggle the user's active status. Deactivated users cannot sign in.
- Credit Adjustment — add or remove credits from the user's balance. Useful for resolving billing disputes or granting promotional credits.
- Staff Role Assignment — assign or change a staff role. Available roles:
| Role | Description |
|---|---|
support | Read-only access to dashboard and users |
researcher | Read-only access to dashboard and experts |
ops | Full access to dashboard, users, experts, and verifications |
admin | Full access to everything including billing and audit log |
super_admin | Full access plus ability to manage other staff roles |
- Transaction History — view a log of the user's credit purchases and usage.
#Pagination
The user list paginates automatically. Use the Previous / Next controls at the bottom of the table to navigate.
Important: Deactivating a user is reversible, but be cautious — it immediately prevents them from signing in. Confirm with the user or your team lead before deactivating active accounts.